Shipping policy

Collection & Delivery

Collection & Delivery

Delivery and collection options depend on your location, the product ordered and availability at the time of ordering.

Delivery

LAYERED. Wellness products are delivered through our courier partners to selected areas.

Delivery timeframes may vary depending on your destination and the delivery method selected.

Delivery fees, where applicable, will be displayed at checkout or communicated before your order is confirmed.

Collection

Collection may be available from designated collection points, depending on your area and availability.

Available collection points may change as LAYERED. Wellness expands.

Customer Responsibilities

Customers are responsible for providing accurate delivery and collection information at checkout.

LAYERED. Wellness is not responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information supplied by the customer.

Once a product has been delivered to, or collected by, the customer or their nominated recipient, the customer is responsible for storing the product appropriately, in accordance with the storage instructions provided on the packaging.